Shipping, Returns & Store Policies
Shipping & Delivery
We aim to ship all in-stock items within the same week your order is placed. If an item is temporarily unavailable, please allow up to 2 weeks for shipment.
Delivery estimates are based on USPS shipping timelines. While we do our best to ensure timely delivery, we cannot guarantee arrival dates due to circumstances outside our control, including carrier delays, severe weather, and other unexpected disruptions.
Returns, Exchanges & Refunds
All purchases are considered final once an order confirmation and shipping documentation have been generated. We do not accept cancellations, returns, or exchanges.
Exceptions may be considered if you receive an incorrect size due to a fulfillment error or if your item arrives with a verified manufacturing defect.
If you experience an issue with your order, please contact us so we can review the situation.
Limited Releases & Preorders
Products offered through limited releases or preorder campaigns may require approximately 3–5 weeks for production and delivery, unless a different timeframe is stated on the product page.
Production typically begins after the ordering window closes, which generally takes about one week. Once your order has been shipped, you will receive a tracking notification.
After your package enters transit, domestic delivery typically takes an additional 3–5 business days, depending on the carrier.
Ready-to-Ship Items & In-House Production
Items currently in stock and ready for shipment are generally dispatched within 1–3 business days.
Order processing may take approximately 48–96 business hours before shipment. All domestic orders are shipped through USPS.
Order Processing
Orders are processed and shipped Monday through Friday, excluding weekends and applicable holidays.
Please keep processing times in mind when estimating when your order will arrive.
Lost, Stolen & Damaged Packages
Once an order has been handed over to the shipping carrier, delivery is managed by the carrier. We are not responsible for packages that are lost, stolen, or damaged during transit or after delivery.
If your tracking information indicates an issue with your shipment, we recommend contacting USPS or the appropriate carrier directly to request assistance or initiate a claim.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
If you need to update your address, please contact us as soon as possible. Address corrections can only be accommodated before an order has shipped.
If a package cannot be delivered due to an incorrect or incomplete address, the customer will be responsible for any additional shipping costs required to resend the order.
Privacy Policy
Your privacy matters to us. Any personal information collected through our website is kept confidential and will not be sold or shared with outside parties for marketing purposes.